Ashley Fields Guitar Lessons – Booking Policy

To ensure a smooth and enjoyable learning experience, please review the following booking policy:

Bookings

  • Lessons must be booked in advance at least 24 hours before via phone, text, WhatsApp, or the Setmore booking app.
  • Book online here: Ashley Fields Music Booking
  • Block Booking: Book 5 lessons upfront to secure a regular weekly slot. If you are unable to commit to a regular time slot, individual bookings are recommended.

Free Taster

  • New customers are eligible for a one-time free 30-minute taster lesson.
  • If you cancel this session with less than 24 hours’ notice, you will forfeit the free taster offer.

Payments

  • Payments must be made upfront via the Setmore app by card or by bank transfer or at least 24 hours before your lesson to guarantee your slot.
  • Please note that card payments will include a handling fee charged by Stripe to cover costs.

Pricing Updates:

Ashley Fields guitar lessons reserve the right to update the pricing structure at any time. Existing customers who pay for bulk bookings will be notified of any changes at least 30 days in advance.

Bank Transfer:
Please call or text 07944139844 for details of bank transfers.

Cancellations & Rescheduling

  • To cancel or reschedule, please call or text 07944139844.
  • A minimum of 24 hours’ notice is required for cancellations or rescheduling.
  • If less than 24 hours’ notice is given, the full lesson fee will be charged in full and cannot be refunded.
  • Rescheduled lessons can only be taken within the same week where possible.

Refunds:

Once a booking has been made and paid, the transaction is final and cannot be refunded.

Arrivals

  • Please arrive at your scheduled time and not beforehand. If you are late, your lesson may still end at the scheduled time.

Waiting area

  • Please note there is not a designated waiting area on the premises outside of the studio.
  • Parents / guardians are welcome to sit in on lessons.

Consistency & Progress

  • Regular practice is key! Weekly lessons are recommended for steady progress.

Location & Parking

  • Address:
    14 Coulser Close, Hemel Hempstead, HP1 3NU
    (Up the little walkway before the garages on your left)
  • Parking:
    • On-street parking is available (first come, first serve).
    • Alternative parking: Fennycroft Road (on the bend).
    • Please do not block garages or neighbours’ driveways.

By booking a lesson, you agree to these policies set by www.ashleyfieldsmusic.co.uk

Thank you for your understanding and cooperation!